We are always pleased to assist you with any inquiries, order updates, or general feedback regarding our reading accessories and products. Please find our official company details and customer communication guidelines below.
Official Business Details
Brand Name: Pageclamp
Company Address: 48 MacTaggart Rd, #09-02, Singapore 368088
Telephone: +65 64882541
Email Address: books@pageclamp.com
Customer Support & Operating Hours
Our customer care team handles all inquiries systematically to ensure consistent and accurate communication.
Email Support: books@pageclamp.com
Service Availability: Monday to Friday, 09:00 – 17:00 (SGT)
Response Time: Please leave a message via email or using our official contact form. Our customer support representatives aim to acknowledge and respond to all messages within 24 hours.
Inquiry Guidelines
To assist us in resolving your requests promptly, please follow these guidelines when reaching out:
Order Inquiries: If you are contacting us regarding an existing order, please include your full name, email address used at checkout, and order confirmation number in the subject line.
General Questions: For product-related questions, care instructions, or delivery clarification, please detail your request clearly in writing via email.
Written Documentation: For quality assurance and record integrity, written correspondence via email is our preferred channel for operational requests and account adjustments.
Communication Notice
Information Accuracy: Please ensure that all contact information and shipping details provided during correspondence or checkout are true, accurate, and complete.
Fair Usage: We strive to maintain a efficient, polite, and professional service environment. Inappropriate, offensive, or unsolicited promotional communications will not be processed.